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Advantages of SD-WAN Technology for Enterprise Digital Transformation


In this digital era, all companies are required to carry out digital transformation. This process is accelerated by the COVID-19 pandemic, which accelerates all sectors to immediately transform.

Deputy EVP of the Enterprise Service Division of PT Telkom Indonesia (Persero) Tbk Azis Sidqi said, one of the transformation processes that are urgently needed by all companies today is to modernize the platform. The goal is that the company has more competitiveness so that it will improve the company’s business performance.

“Platform transformation is important considering the threat of cyberspace is extraordinary, so companies need an integrated network and security, both head office and branches in any location, so that the internet can be accessed anywhere and anytime,” he said at the SD-Webinars Series event. WAN: Empower Your Business Through Total Managed SD-WAN Services organized by Digiserve by Telkom Indonesia together with the Telkom Group virtually in Jakarta.

Azis also explained that to accommodate the needs in the digital era and to make the company more dynamic, it requires capable technology that is able to support platform modernization. One of them is SD-WAN (Software-Defined Wide Area Network) technology which has a network solution that is agile, flexible, scalable, consistent, and secure in its operations. “SD-WAN technology also makes it easier, simplifying the management of remote connectivity through real-time applications at a more efficient cost. Telkom through one of its subsidiaries which has an SD-WAN portfolio provides Total Managed SD-WAN services. This is the only in Indonesia.”

President Director of Digiserve, Ahmad Hartono, emphasized his commitment to provide the best service to industry players through the provision of related IT services including SD-WAN services. This commitment is evidenced by the excellence of Digiserve’s HR, which currently has 205 international certifications, thus supporting the quality of its business and service portfolio.


These qualified human resources are to accommodate the growing enterprise market. By 2022, the enterprise market will reach US$8571 or Rp. 111 trillion. Meanwhile, the SD-WAN market has continued to grow in the last five years. In 2022, it is estimated that the SD-WAN market value will reach IDR 500 billion (US$ 37 million) with a CAGR of 25.6%.


“This market growth is in line with the increasingly massive digital transformation process in Indonesia. Enterprises in Indonesia will also be more massive with the implementation of the Digital Connected Ecosystem. more agile and lean,” he said.

The high demand for this modern platform has been predicted by IDC. This is driven by the increasing threat in cyberspace and the need for new functionality. IDC estimates that up to 65% of organizations will aggressively modernize their legacy systems by investing more extensively in new technology platforms through 2023.

IDC Indonesia Country Manager Mevira Munindra said that by 2023 as many as 1 in 3 companies will generate more than 30% of their revenue from digital products and services. This is an increase compared to 1 in 5 companies in 2020. Another IDC prediction is that by 2022 the digital economy will become mainstream. At least 65% of Asia/Pacific GDP comes from digital products and services. This shows that there are bright points of recovery (recovery horizons) in the midst of the ongoing pandemic, especially in the economic sector.

Based on IDC Black Book data, corporate ICT spending in Indonesia is estimated to reach Rp. 123 trillion in 2022, growing 6.8% compared to 2021. It is also estimated that in the next five years, the market will grow by 9.2% (CAGR 2020-2025) which reaches Rp. 159 trillion driven by Services and Software in line with digital transformation in organizations. “About 90% of Indonesian companies expect to have at least the same IT spending as last year. Most of the technology spending is focused on cloud, analytics, security and productivity/communication apps, connectivity solutions,” explained Mevira.

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Indonesia IT Expert Onno W Purbo confirmed that SD-WAN technology is a solution for companies to be more agile. Companies can invest by buying which is then managed by themselves. “Of course this will be a separate PR for the company. However, for those who don’t want to be bothered, they must entrust the management to the vendor. They know it’s done, it’s managed well and its security is guaranteed,” he said. SDWAN services have the potential to be implemented by leading industries, namely banking and financial services, then the manufacturing, retail and distribution sectors. Furthermore, the government is in the form of e-government or digital government and finally the resources sector. (RO/OL-14)